Had a terrible shopping experience with this place. Dress arrived with multiple threads coming out of it (in the same spot, so it looked quite raggedy, and the threads were long, and it looked patchy and like it could come apart if I tugged on it), multiple sequins falling off (for days after I'd put the dress carefully away I'd still find sequins on the floor). It was on sale, but I wouldn't have expected to get something that was faulty/damaged. Emailed them hoping to get some help, but was told that I'd received a bargain, that "loose threads are normal with a beaded dress" (they aren't), and there was no way I could switch it out for something else. I do understand that it was on sale, but with no other retailer I've shopped with has "on sale" meant "I can give faulty items to the customer and they can't complain". Whenever I've shopped even at places like Etsy, they tell you if the item is scratched or has any kind of superficial damage to it so you can decide if you still want to pay for the item. ChapterTwo, if you see this review and want to reply with something like "it's only a few loose threads!" kindly don't insult me further and don't bother. I've bought PLENTY of things throughout my life with a few loose threads and happily gone about my day. These threads are so loose that the dress is starting to *come apart* in the top right corner, and as I said, sequins are actively falling off it. It's not stable, and it's literally falling apart. It just doesn't look bad in the photos because the dress is nude and has nude and clear threads, so the camera can't photograph it well. Wouldn't recommend you shop online at this shop, since you can't know what they're sending you. They aren't trustworthy unfortunately :(
I have been in sheer shock of the level of customer service I have received from Chapter Two Boutique - personable, professional and down right astonishing. Well done team, one extremely happy customer yet again!
Beautiful ladies boutique with fantastic labels. The customer service is welcoming and attentive.
CHAPTERTWO Boutique is an Australian Clothing Store based in Forbes, New South Wales. CHAPTERTWO Boutique is located at 91 Rankin St, Forbes NSW 2871, Australia.
Please contact with CHAPTERTWO Boutique using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find CHAPTERTWO Boutique opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Clothing Store in Forbes
You Might Also Consider